The most efficient way to connect with experts or clients and manage bookings
Challenge
Recommendations used only to 1/3 of their potential
83%
of satisfied customers are willing to refer products and services
only 29%
actually do
(Wharton Business School)92%
of people trust recommendations from
people they know
compared to 33% for online ads
(Nielsen)People pay
2x more attention
to recommendations from friends than other sources
(Mckinsey)Recommendations are the most efficient way to find new clients and experts. The data shows that we’re missing out on 2 in every 3 opportunities to find a trusted expert in this easy way. Have you ever had to spend an afternoon trying to find a specialist in a new field, and go through a load of reviews trying to make up your mind?
If you’re running a business this data also means that you’re getting only 1/3 of all the leads you could potentially get from your satisfied clients. Think about all the time, energy and money spent on the ads and promotion.
No time to wear all the hats
Micro companies (inc. self-employed) represent
more than 90%
of companies in the EU
(ESBA)Small business owners rate
time
as their
most important asset
(eVoice)Micro companies have
the lowest level
of new technology adoption (automation)
(IDC Enterprise Survey)There are countless things that require the attention of small business owners. This, coupled with a limited budget and limited access to IT skills, often results in low levels of automation and as a result small businesses are caught in a never-ending cycle of low-level repetitive tasks.
One of the tools which bigger businesses often benefit from is an online booking management system. This tool is very rarely adopted by micro companies and that means
For clients:
- waiting in a live queue (peak hour in a local barber shop);
- slow and often frustrating manual booking process (good specialists are hard to get hold of);
- double bookings are not uncommon;
For small business owners:
- no real-time availability means its harder for clients to adjust their plans (empty morning slots and overbooked 6pm peak hours)
- higher operational costs (time spent returning missed calls and making re-arrangements is time away from getting on with the job);
- laborious booking process (low productivity, insufficient time to crunch the numbers, look for new clients);
Solution
We built FellowMasters to unlock the full potential of you networks and let all the opportunities find you. Whether you’re looking for a good physio, a personal tutor for your child or want to start martial arts in a safe and welcoming environment, your friends might know the right person for you and will be happy to make an introduction bringing together a trusted expert and a new client.
FellowMasters is your personal assistant, which uses sophisticated scheduling and synchronisation to liberate you from repetitive work and ensure that your bookings are done seamlessly in just few taps. More importantly, it saves your time and money and enabling you to focus on what you’re truly passionate about.
